1. Introduction
At Event Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in compliance with applicable laws.
This Privacy Policy explains how Event Solutions collects, uses, stores, processes, shares, retains, and disposes of personal information in connection with our events, expeditions, training programs, tours, hospitality services, and other related offerings.
This policy applies to personal information collected through our website (www.eventsolutions.in), registration forms, mobile applications (if applicable), email, telephone, SMS, WhatsApp, social media, in-person interactions, representatives, and any other communication channels.
By accessing our website or registering for any of our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
Event Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes shall become effective upon publication on our website. We encourage you to review this Privacy Policy periodically.
2. Scope
This Privacy Policy applies to:
- Visitors to the Event Solutions website.
- Participants registering for any event, expedition, tour, training program, or experience.
- Customers and clients.
- Business partners.
- Vendors and service providers.
- Representatives acting on behalf of participants or organisations.
3. Information We Collect
Depending on the nature of the service, we may collect the following information:
Personal Information
- Full name
- Date of birth
- Gender
- Postal address
- Email address
- Mobile and telephone numbers
- Nationality
Identity & Travel Information
Where required for specific events:
- Passport details
- Visa information
- Government-issued identification
- Driving licence details
- International Driving Permit (where applicable)
Vehicle Information
- Vehicle registration number
- Make and model
- Insurance details
- Vehicle ownership information
- Technical specifications where relevant
Emergency & Medical Information
For participant safety, we may collect:
- Emergency contact details
- Blood group
- Medical conditions voluntarily disclosed
- Allergies
- Current medications
- Medical fitness declarations
Medical information is collected solely for participant safety and emergency response during the event.
Digital Information
When you interact with our website or digital platforms, we may collect:
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
- Location information (where permitted)
Social Media Information
Where you interact with us through social media, we may collect information that you choose to make publicly available, including:
- Username
- Profile picture
- Public posts
- Tagged content
- Comments and messages
4. Purpose of Collection
We collect personal information only for legitimate business purposes, including:
- Managing registrations
- Verifying participant eligibility
- Event planning and logistics
- Hotel and transport bookings
- Emergency response and medical assistance
- Customer communication
- Billing and payment processing
- Insurance and legal compliance
- Government permits and approvals
- Improving our services
- Marketing and promotional communication (where permitted)
- Post-event feedback and analysis
We collect only the information reasonably necessary for these purposes.
5. Fair Processing
Event Solutions processes personal information fairly, lawfully, and transparently.
Personal information shall be:
- Collected for specified and legitimate purposes.
- Limited to what is necessary.
- Processed securely.
- Used only for the stated purposes unless otherwise permitted by law or consented to by the participant.
6. Accuracy of Information
Participants are responsible for ensuring that the information provided is accurate, complete, and up to date.
Event Solutions reserves the right to verify information where necessary and may request updated information before or during the event.
7. Use and Disclosure of Information
Event Solutions does not sell, rent, or trade personal information to third parties.
However, personal information may be shared where necessary with:
- Hotels
- Airlines
- Transport providers
- Insurance providers
- Medical professionals
- Government authorities
- Visa agencies
- Event partners
- Technical service providers
- Payment gateways
- Legal advisors
Information will only be shared to the extent necessary for delivering the services requested.
8. Legal Disclosure
We may disclose personal information where required:
- To comply with applicable laws.
- To respond to lawful requests by government authorities.
- To comply with court orders or legal proceedings.
- To protect the rights, property, or safety of Event Solutions, participants, or the public.
- To investigate fraud or security incidents.
- To enforce our Terms & Conditions.
9. Data Retention
Personal information shall be retained only for as long as necessary to fulfil the purposes for which it was collected or as required under applicable law.
Participant information collected for operational and safety purposes—including emergency contact details and medical information such as blood group—shall ordinarily be retained for 30 days after the completion of the event, following which it will be securely deleted or destroyed unless a longer retention period is required by law or is necessary for legal, insurance, audit, or dispute-resolution purposes.
10. Data Security
Event Solutions implements reasonable technical, administrative, and physical safeguards to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we take appropriate measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Enhance user experience
- Remember user preferences
Users may disable cookies through their browser settings, although certain website features may not function properly.
12. Photography, Video & Media
During our events, Event Solutions may capture photographs, videos, audio recordings, drone footage, and other media for documentation, promotional, educational, and marketing purposes.
By participating in our events, you grant Event Solutions the right to use such content without further consent or compensation, unless otherwise agreed in writing.
13. Third-Party Websites
Our website may contain links to third-party websites.
Event Solutions is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
14. Participant Rights
Subject to applicable law, participants may have the right to:
- Request access to their personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Raise concerns regarding the processing of personal information.
Requests may be submitted using the contact details provided below.
15. Changes to this Privacy Policy
Event Solutions reserves the right to amend this Privacy Policy at any time.
The latest version shall always be available on www.eventsolutions.in, and continued use of our services shall constitute acceptance of the revised policy.
16. Contact Us
For any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Event Solutions
Website: www.eventsolutions.in
Email: [nikhil.jaspal@eventsolutions.in]
Phone: [9216605706]